FAQ

Q:How to place an order?

A:You can place an order through our online platform with ease. Simply select the membership or service you require, add it to your cart, and complete the checkout process after logging in(optional). Once your order is finalized, a summary of the order will be sent to your email and also you can track your order by contact pill in our site.

 

Q:What payment method we accept?

A:We've chosen PayPal as our primary payment method to ensure a secure and seamless shopping experience for you. With PayPal's robust Buyer Protection, you can shop with confidence, knowing your transactions are safeguarded, providing a safe and smooth shopping environment every step of the way.

 

Q:How to cancel my order?

A:Cancellation of status upgrade orders is possible until the processing phase begins. If your order has not entered the processing stage, you can cancel it by contact us to receive a full refund to your initial payment method. Notification of the commencement of order processing will be sent to you via email. Once a status upgrade order enters the processing phase, usually within 12 hours of order placement, cancellation is no longer feasible. If you decide to cancel your order feel free to contact us.

 

Q:What if the upgrade is fail?

A:In the event that we are unable to deliver the specified status you purchased within the time frame for processing, you are eligible for a complete refund.

 

Q:How long it takes to upgrade?

A:It depends on different membership the processing time will be show on description. If the processing time didn't show on the description that means the processing time of the product is not fixed please feel free to contact us to get particular time frame for processing.